Welcome to Twickets

About us

Twickets is a fan-to-fan ticket resale platform where the price of tickets is never more than the original face value. It was set up to counter the profiteering resale sites which encourage ticket touting.

We have teamed up with The Downs Festival to allow ticket holders who can no longer attend the festival to sell them on to other fans at no more than the price they originally paid. You can trade tickets securely through our service, with payment and delivery all agreed upfront.

Sellers sell for free, and buyers pay a standard booking fee of 10% of the sold for ticket price. Users must have a PayPal account to sell, and buyers can purchase with all major debit / credit cards as well as PayPal.

To use our service as a seller or a buyer you must have a UK phone number and address.

Important Information

We’re doing everything we can to ensure honest hardworking gig-goers are safe from ticket touts and over inflated resale platforms. To prevent this, purchases are restricted to six tickets per household.

In order to further protect our audience the lead booker will need to attend the event with their guests and ID will be required in order to enter the concert area.

Each ticket includes a £1 Downs Levy, which goes towards the upkeep of The Downs. For further information on tickets and terms and conditions please visit: https://thedownsbristol.com/termsconditions/

Twickets is the official resale partner for tickets, any tickets purchased via secondary sites will be ineligible for entry.

Please be aware that ID checks will be taking place upon entry. The name of the lead booker will be printed on tickets. If you have purchased tickets on Twickets you must bring the following to the festival along with the original ticket(s):

  1. Photo ID
  2. Your purchase confirmation email from Twickets

You will need to present these when asked for your ticket(s) in order to gain entry.

Download the Twickets app now or use the links on this page to buy or sell tickets for The Downs Festival.

You can also use Twickets to buy and sell spare tickets for other events too!

If you have any questions about Twickets, please visit our How It Works page and our FAQ.

Click here to see our terms and conditions.

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